Microsoft Edge Won’t Update or Install? Try These Fixes

Common causes

• No connection to Microsoft’s update or download servers, including DNS, VPN or blocked-site problems
• Permission issues that deny access
• Another update already in progress
• Incorrect date and time settings
• Missing or corrupt installation or update files
• The Edge update service missing or disabled

Step-by-Step Solutions

Work through these steps in order, trying Edge’s update or installation again after each one.

1. 1

   Step 1: Run the Program Compatibility troubleshooter

   On Windows 11, Microsoft suggests starting with its automated troubleshooter in the Get Help app.

   Microsoft says the Program Compatibility troubleshooter in the Get Help app runs diagnostics automatically and attempts to fix most of the problems. In the Get Help app’s automated flow, select Microsoft Edge and follow the on-screen instructions.

   You can also open it from Settings: select Start, Settings, System, Troubleshoot, then Other troubleshooters. Find Program Compatibility Troubleshooter, select Run, and follow the on-screen instructions.

2. 2

   Step 2: Close Edge and restart your PC

   Edge and apps built on it can lock the files an update needs, and a restart clears states that might block the update.

   Close all Edge browser windows. Then open Task Manager and check that no msedge.exe or msedgewebview2.exe processes are still running. End any that remain.

   Restart your PC: select Start, Power, then Restart. A restart completes any restart still pending from earlier updates and releases files that Edge processes were using.

   After the restart, make sure no Edge or Edge WebView2-based apps are running before you try the update or installation again.

   Good to know

   Apps that use Edge WebView2 include Microsoft Teams, new Outlook and Windows Widgets.

3. 3

   Step 3: Check your connection and VPN

   Microsoft lists a failed connection to its update servers and DNS server issues among the causes of Edge update errors.

   Make sure you have a stable internet connection. Restart your router or switch to a different network.

   If you see a 403 error and you use a VPN, the VPN might be blocking the Edge download. Disconnect from the VPN temporarily while you download and install Edge.

   If you or your organization block certain websites, allow msedge.api.cdp.microsoft.com, where Edge checks for updates, and *.dl.delivery.mp.microsoft.com, where Edge is downloaded from.

   For error 0x8024001E, select Start, Settings, System, Troubleshoot, then Other troubleshooters, find Windows Update and click Run.

   For error 0x80072EE7, Microsoft’s steps are to change to Google DNS. Open Control Panel, then Network and Internet, then Network Connections. Right-click your active connection and select Properties, select Internet Protocol Version 4 (TCP/IPv4) and click Properties, then use 8.8.8.8 as the preferred DNS and 8.8.4.4 as the alternate. Then run ipconfig /flushdns in Command Prompt.

4. 4

   Step 4: Install pending Windows updates

   An update that’s already in progress can stop Edge from updating.

   Select Start, Settings, Windows Update, then Check for updates. Download and install any new updates.

   Then restart your PC by selecting Start, Power, then Restart, and try updating Edge again.

5. 5

   Step 5: Set the date and time automatically

   Incorrect date and time settings are one of the causes Microsoft lists for Edge update errors.

   Open Settings, then Time & Language, then Date & Time. Turn on Set time automatically, then click Sync now.

6. 6

   Step 6: Run Edge or its installer as administrator

   Access denied errors, such as 0x80070005, come from permission issues.

   Select Start and type Microsoft Edge. In the search results, right-click the Microsoft Edge app and choose Run as administrator.

   If you’re installing Edge from a downloaded file, right-click the installer file, select Run as administrator and approve the User Account Control (UAC) prompt.

   For error 0x80070005, also check that the Windows Update service is running. Press Win + R, type services.msc and press Enter. Find Windows Update, right-click it and select Start if it isn’t running.

   Good to know

   On managed or enterprise devices, make sure the account you use has local administrator permissions.

7. 7

   Step 7: Set the Edge Update service to Automatic

   Error 0x80040154 means the Edge update service is missing or disabled.

   Open Services (services.msc), find Microsoft Edge Update Service and set it to Automatic.

   Then update Edge manually: open Microsoft Edge, type edge://settings/help in the browser and check for updates.

8. 8

   Step 8: Free up disk space

   Insufficient disk space might cause Edge installation or update failures.

   Open File Explorer and check the free space on your system drive, usually drive C. Microsoft recommends at least 1-2 GB of free space for Edge. If you need more, remove temporary files or apps you don’t use.

9. 9

   Step 9: Pause your security software briefly

   Antivirus programs may block Edge’s installation.

   Open your antivirus or firewall app from the Start menu. Look for an option to disable or pause protection, often in its Settings, Tools or Protection tab, and select a duration for the temporary disable, such as 10 minutes or 1 hour.

   Try the update or installation again, then turn your security software back on as soon as it finishes. Also update your antivirus software.

   Good to know

   Follow your organization’s security policies. If they don’t allow you to turn off security software, contact your IT administrator.

10. 10

    Step 10: Reinstall Microsoft Edge

    If updates keep failing, or the installation files are missing or corrupt, reinstall Edge.

    Uninstall Edge, then download the latest version from Microsoft’s website and install it. If Edge itself isn’t working, use Google Chrome or another working browser to download it.

    If there’s still a problem, restart your PC and try reinstalling Edge again.

Frequently Asked Questions

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